Legal

Privacy Policy

Last updated: April 17, 2026

This Privacy Policy describes how Driven Success LLC ("Company", "we", "us", or "our") collects, uses, and protects your personal information when you use the Publish Now platform and API ("Service").

We are committed to protecting your privacy. We do not sell, trade, or rent your personal information to third parties.

1. Information We Collect

1.1 Information You Provide

Account information: Name, email address, and password when you create an account
Payment information: Billing details processed by our third-party payment provider (Stripe). We do not store credit card numbers or full payment details on our servers.
Support inquiries: Any information you provide when contacting us for support

1.2 Social Media Account Data

When you connect a social media account (X, Instagram, TikTok, LinkedIn, or others), we collect and store:

Access tokens and refresh tokens: Required to schedule and publish posts on your behalf
Basic profile information: Username, display name, profile ID, and account type as provided by the platform
Content you submit: Post text, media files, scheduling parameters, and metadata that you send through the API

We access your social media accounts only to perform the actions you explicitly request (publishing posts, scheduling content). We do not access your private messages, followers lists, or other account data beyond what is necessary to provide the Service.

1.3 Automatically Collected Information

API usage data: Request logs, endpoints called, response codes, timestamps, and credit consumption
Device and browser information: IP address, browser type and version, operating system
Usage patterns: Pages visited, features used, and interaction data within the dashboard
Cookies: Session cookies for authentication and analytics cookies for service improvement

2. Legal Basis for Processing (GDPR)

If you are in the European Economic Area (EEA), United Kingdom, or Switzerland, we process your personal data under the following legal bases:

Legal Basis	Applies To
Contractual necessity	Providing the Service, managing your account, processing payments, publishing and scheduling posts
Consent	Marketing communications, optional analytics, connecting social media accounts
Legitimate interests	Service improvement, fraud prevention, security monitoring, support
Legal obligation	Tax reporting, responding to lawful requests from authorities

3. How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain the Service
Process payments and manage your subscription and credit balance
Schedule and publish social media posts on your behalf via connected platforms
Monitor API usage, enforce rate limits, and manage credit consumption
Provide customer support and respond to inquiries
Send service-related notifications (billing alerts, credit warnings, platform updates)
Improve the Service, fix bugs, and develop new features
Detect and prevent fraud, abuse, and security threats
Comply with legal obligations

4. Information Sharing and Disclosure

We share your information only in the following limited circumstances:

4.1 Third-Party Service Providers

Stripe: Payment processing and subscription management
Cloudflare: Infrastructure hosting, CDN, and security services

4.2 Social Media Platforms

When you use the Service to publish or schedule content, we transmit your content and authentication tokens to the respective platform (X, Instagram, TikTok, LinkedIn) to carry out your request. Each platform processes this data under its own privacy policy:

4.3 Legal Requirements

We may disclose your information if required to do so by law, court order, or governmental regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have regarding your information.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

Encryption of data in transit (TLS/HTTPS) and at rest
Secure storage of access tokens with encryption
API key authentication for all programmatic access
Regular security reviews and monitoring
Access controls limiting employee access to personal data on a need-to-know basis

While we strive to protect your data, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfill the purposes described in this policy. Specifically:

Account data: Retained while your account is active and for 30 days after deletion
API request logs: Retained for 90 days for debugging and usage monitoring
Payment records: Retained as required by applicable tax and financial regulations
Social media tokens: Deleted immediately when you disconnect a social media account or delete your account

Upon account deletion, we will delete or anonymize your personal data within 30 days, except where retention is required by law.

7. Your Rights Under GDPR

If you are located in the EEA, UK, or Switzerland, you have the following rights regarding your personal data:

Right of access: Request a copy of the personal data we hold about you
Right to rectification: Request correction of inaccurate or incomplete personal data
Right to erasure: Request deletion of your personal data ("right to be forgotten")
Right to restriction: Request that we limit the processing of your personal data
Right to data portability: Receive your personal data in a structured, machine-readable format
Right to object: Object to processing based on legitimate interests or for direct marketing
Right to withdraw consent: Withdraw consent at any time without affecting the lawfulness of prior processing

To exercise any of these rights, contact us at yo@publishnow.app. We will respond within 30 days as required by law. We may verify your identity before processing your request.

8. Your Rights Under CCPA / CPRA

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

Right to know: Request disclosure of the categories and specific pieces of personal information we have collected about you in the preceding 12 months
Right to delete: Request deletion of your personal information, subject to certain exceptions
Right to correct: Request correction of inaccurate personal information
Right to opt out: Opt out of the sale or sharing of your personal information. We do not sell or share your personal information.
Right to non-discrimination: We will not discriminate against you for exercising your privacy rights

To exercise your CCPA/CPRA rights, contact us at yo@publishnow.app. We will respond within 45 days as required by law.

Categories of Personal Information Collected

Category	Examples	Purpose
Identifiers	Name, email, IP address, account ID	Account management, communication
Commercial information	Subscription plan, payment history, credit usage	Billing, service delivery
Internet activity	API request logs, pages visited, browser type	Service improvement, security
Professional information	Social media profile data (username, account type)	Publishing and scheduling functionality

9. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Essential cookies: Maintain your session and authenticate your requests
Analytics cookies: Understand how visitors use the Service so we can improve it

You can control cookie preferences through your browser settings. Disabling essential cookies may affect your ability to use the Service.

10. Children's Privacy

The Service is not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately and we will take steps to delete it.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States and countries where Cloudflare operates edge servers. We ensure that appropriate safeguards are in place to comply with applicable data protection laws, including standard contractual clauses where required.

12. Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing any personal information.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and, where possible, by email. The "Last updated" date at the top of this page indicates when the policy was last revised.

Your continued use of the Service after any changes constitutes acceptance of the updated policy.

14. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, contact us at:

Email: yo@publishnow.app

If you are in the EEA and believe we have not adequately addressed your data protection concerns, you have the right to lodge a complaint with your local data protection supervisory authority.